Privacy Policy 

At Ecommerce Scale Bot, we are committed to protecting your privacy and handling your data with transparency and care. 

Payment & Business Closure 

All payments made to Ecommerce Scale Bot, are non-refundable in the event of temporary or permanent business closure or suspension of business activities by the client, whether an individual, entity, or company. 

Information We Collect 

When you interact with our services, we automatically collect certain data, such as: 

• Content you view 

• Date and time of interaction 

• Products you purchase 

• Location data linked to your IP address 

This information is used for analytical purposes and targeted advertising (“Retargeting”). These analytics are statistical in nature and do not include personal identifiers. 

a) Personally Identifiable Information

We do not sell or rent your personal data to any third parties. 

• Personal information may be stored outside of our direct control (e.g., via our hosting providers). 

• Information you make public (such as blog comments) may remain cached or archived, even after removal. 

• Our blog may use third-party apps requiring separate registration. For privacy inquiries related to those apps, please consult their respective privacy policies. 

All contact form submissions are strictly used by our internal team for communication purposes only. 

 b) Non-Personally Identifiable Information

We may share anonymous usage data (e.g., device type, clicks, referring/exit URLs) with trusted third parties to improve user experience and understand service usage patterns. 

Security 

We use secure servers and encryption protocols to protect all personal data you provide, including sensitive details like payment information.

Cookies & Retargeting 

As you browse our site, cookies are stored on your device to help us display relevant ads across the web based on your interaction with our site.
Note: No personal information like your name, phone number, or email address is collected through cookies. 

Opt-out of targeted advertising: Visit AdRoll Opt-Out Page to manage your preferences. 

Book Cover Revision Policy 

We offer free unlimited revisions depending on the package selected. 

• Revisions apply only when the original design concept remains unchanged. 
• Turnaround time for revisions is 48 hours.

Refund Policy

 We offer refunds under specific conditions. Please review the criteria carefully. General Guidelines 

• A 100% refund is offered before we begin work on a project. 

• Refunds do not apply under the following conditions: 

• Special or custom packages are selected. 

• Revisions are requested beyond initial concepts. 

• Client remains unresponsive for more than 2 weeks. 

• The project is paused upon the client’s request. 

• Client has violated company policies. 

• Incomplete or unclear creative brief is submitted. 

• Business name changes or closes. 

• Refund requested due to a change of mind or disagreement with business partners. 
• Multiple revision rounds have been approved by the client. 

How to Claim a Refund 

To request a refund, please contact us via one of the following: 

📞 Business Line:
💬 Live Chat
📧 Email:  

We’ll do our best to resolve your concern as per our revision policy. If unresolved, a refund request may be escalated to our department for approval.